Privacy and Cookies Policy
Titanium Hero will always comply with its relevant obligations under the GDPR 2018 and associated codes of practice when processing personal data in connection with this contract.
We are committed to ensuring that your privacy is protected and we shall endeavour to use any information that you provide when using this website in accordance with this privacy policy.
This privacy policy explains what information we collect, how we protect any information you submit to us, and how we use it.
We may amend this policy from time to time by updating this page. Therefore, we suggest you check this page occasionally to ensure you are aware of and are happy with any amendments.
1. Information we collect
Personal information may be collected from you in various ways, for example: –
1.1 Information about your computer and about your visits to and use of this website (these are information about your browser, your IP address, your general location as determined from your IP address and provided by your browser, the site from which you come, and the links followed when leaving our site). This information is also collected through cookies.
1.2 When you register and voluntarily provide information in response to questionnaires or download forms, or to register for newsletters or start or contribute to petitions. (this includes your name, email address, and any other details asked for and which you provide).
1.3 When you conduct activities on our site (for example, when you purchase a product or service we record what you purchased etc.) we may collect your name and contact details, details of your subscription to our services, and other information gathered by Facebook and transferred to us, including your address.
2. How information is used
We use this information to understand your needs and provide you with a better service, and in particular for the following reasons:
2.1 To supply to you services purchased via the website, and to process your payments.
2.2 For statistical purposes and analysis for management purposes in order to administer the website or improve our products and services.
2.3 Internal record keeping, and administrative purposes, and to inform you about our events, services or products, or other related information that we think would be of interest to you, as explained above.
2.4 To communicate marketing messages, newsletters and details of our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or email or similar technology (you can inform us at any time if you no longer require marketing communications).
2.5 From time to time, we may also use your information to contact you for market research purposes or to customise the website according to your interests, if agreed.
2.6 Your information will not be disclosed to any third party unless you have given your consent to such disclosure. You may at any time ask us to refrain from sending you marketing messages by following the unsubscribe form or by sending us an email with the words UNSUBSCRIBE in the subject box or by telephoning us.
2.7 If you would like us to destroy information we hold about you, please let us know. However, please note that if you use any of our services which require you to provide personal information, deleting our records may mean that you will need to resubmit it to continue using such services.
2.8 We may disclose aggregate statistics about our site visitors, clients and sales in order to describe our services to prospective partners, advertisers and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifying information.
3. Cookies
3.1 Cookies are text files stored on your computer, and accessible only to the websites which create them.
3.2 Our website may from time to time use cookies and log files for statistical analysis, to understand user behaviour, to administer the site, to tailor the information presented to a user based on their preferences, and to improve user experience. Any information gathered by our use of cookies is compiled on an aggregate, anonymous basis.
3.3 Most web browsers automatically accept cookies.
4. Social Media
4.1 If you share our content through social media, for example by liking us on Facebook, following or tweeting about us on Twitter, or giving us a ‘+1’ via Google Plus, those social networks will record that you have done so and may set a cookie for this purpose.
4.2 In some cases, where a page on our website includes content from a social network, such as a Twitter feed, or Facebook comments box, those services may set a cookie even where you do not click a button.
4.3 As is the case for all cookies, we cannot access those set by social networks, just as those social networks cannot access cookies we set ourselves.
5. Security
5.1 The internet is not a secure medium. However we take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
5.2 We have put in place various security procedures as set out in this policy. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. We use secure server software (SSL) to encrypt financial information you input before it is sent to us, and our database is hosted in a secure data centre. Whilst we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.
6.Changes
6.1 We may make changes to this privacy policy from time to time. If we change our privacy policy we will post the changes on this page. If the change in our privacy policy affects the use of your personal information we will use our best endeavours to contact you by email to seek your consent to the use.
6.2 Continued use of the service will signify that you agree to any such changes.
7. Your acceptance of this privacy policy
7.1 If you do not agree to this privacy policy, please do not use our site.
7.2 By using our site, you consent to the collection and use of information by us. Owing to the global nature of the internet infrastructure, the information you provide may be transferred in transit to countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information. By submitting your information you consent to these transfers.